Privacy Policy

This Privacy Policy document contains types of information that is collected and recorded by PraxisWiz and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at manager@praxiswiz.com

We, PraxisWiz (“PraxisWiz”, “we”, “us” or “our”) via this privacy policy wish to hereby inform PraxisWiz users and visitors of our websites as to the purpose, type and extent of the processing of personal information. Our websites and services are constantly being revised and improved.

By using any of PraxisWiz’s Services, you confirm you have agreed to the Terms and Conditions, read and understood this Privacy Policy as well as the Cookie Policy.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When registering on PraxisWiz, as appropriate, you will be asked to enter your name, email address and password in order to complete your registration. When submitting for paid services with PraxisWiz, you will be asked to provide name, company name (optional), vat id(optional), company id(optional), address and card info. The information is used to verify your location, verify credit card authenticity and issue the correct documentation regarding your payment. We DO NOT store credit card information with us, only the 4 digits of the card will be provided to us by the payment processor. We store all the other information on our secure servers until termination of services, when we destroy any sensible information.

We own praxiswiz.com and getpraxiswiz.com. The email address shall be used to send notifications regarding the PraxisWiz website to the user. These notifications include for example login data, information, announcements etc.. Users always have the option to unsubscribe from the newsletter and the individual module notifications.

Information you share with us in connection with surveys, contests or promotions.

When you use our services, we collect analytical information regarding your and your customers usage of the website. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

Additional information that you submit to us directly or through Third Party Services if you use a Third-Party Service to create an Account (based on your privacy settings with such Third Party Service).

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, fill out a form, or enter information on our site. We collect information automatically when you use our Services or Users’ sites (including via technologies like cookies).

We receive information from Third Party Services (like from our payment processor when submitting a payment, via our live chat software, etc.)

How do we use your information?

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

We also host and process User Content for our Users. Our Users tell us what to do with User Content, and we follow their instructions. This Privacy Policy does not describe what we do with User Content on our Users’ instructions (i.e., as their processor). If you are an End User of one of our User’s sites and want to know how a User handles your information, you should check its privacy policy. If you want to know about what we do for our own purposes, read on.

If you are a User, see our Data Processing Addendum to learn more about how we process User Content on your instructions or with your permission.

How do we protect your information?

The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We believe in the complete security of your data and for that reason we use the services of one of the leading cloud server providers - Amazon. All the data is being stored on secured, GDPR compliant Amazon Cloud Servers in The United States. To learn more on the Data Protection Addendum from Amazon, please review this PDF file - https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf

How do we share your information?

The data of PraxisWiz Users shall not be sold to third parties. We shall not share or pass on any personal information without your explicit consent, unless:

• We are legally obligated to do so
• In order to fulfill contractual services for the PraxisWiz user and/or in order to enforce the rights and obligations of these terms of use and the corresponding contractual relationship between the PraxisWiz user and PraxisWiz.

In order to perform the PraxisWiz service, it may be necessary for PraxisWiz to employ the use of third party services. In that case, data may be shared with the list of companies in Annex A

Your Rights

You can access, update, change or delete personal information (or that of your End Users) either directly in your Account or by contacting us at manager@praxiswiz.com to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.

You have the right not to receive marketing materials via email by changing that preferences in your Account Settings.

Content on your PraxisWiz website

All information that you put on your PraxisWiz website can generally be viewed by other internet users. Therefore, we naturally encourage you to be careful and responsible for any personal information and confidential data you publish on your website. Please keep in mind that password-protected areas do not offer absolute protection against unauthorized access: the same applies to any files that are uploaded to password-protected websites as they can still be accessed via direct links.

As Users may have a seasonal site or come back to us after an Account becomes inactive, we don’t immediately delete your personal information when your trial expires or you cancel all Paid Services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you come back.

You may delete your account by going to your Account Settings and clicking on Delete Account.

Administrative access to your PraxisWiz website

Please be aware that PraxisWiz team members are also authorized in specific situations to access the administrative section of your PraxisWiz website when fulfilling customer service requests and tracking errors. This necessarily grants them the possibility to view all parts of your PraxisWiz site, including all password-protected areas.

We use cookies to:

• Authenticate you - cookies help us to verify your account and to automatically log you into your website from the same browser.
• Understand and save user's preferences for future visits
• Keep track of advertisements
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

Third-Party Services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. To learn more about PraxisWiz and the cookies, please go to our Cookie Policy.

Cookies Policy Explained

What is a Cookie?
A cookie is a little file that helps us to recognize and remember you when you visit our site. It's transmitted to your browser and saved on your device. We may collect information about you through cookies when you visit our sites.

What types of Cookies do we use?
Essential - These are required in order to provide you with the services you requested. These include cookies that allow you to stay logged into your PraxisWiz account and make comments, for example. Certain functions and services will not work if you set your browser to block these cookies. We won't be able to save your cookie preferences, for example.

Performance - To measure  how often you visit our websites and how you interact with them. We utilize this data to better understand how our users interact with our platform and to develop our sites and apps to provide a better user experience. For example, we track which of our pages are visited the most frequently and by which categories of users. Third-party cookies are also used to aid performance. The Google Analytics Cookie, for example, provides us with information such as your page views, bounce rate, country of visit etc.

Functionality - When you return to our site, we will recognize you and remember your preferences or settings so that we can provide you with a more personalized experience. If you are based in the United States, for example, we will remember this and ensure that you receive currency-related information rather than UK or Australian currency. Cookies from both the first and third parties are used.

Advertising - Are used to gather information about your visit to our site, including the material you viewed, the links you clicked on, and details about your browser, device, and IP address. More information on third-party cookies can be found on the third-part links shared below.

How to manage advertising cookies
Using the procedures outlined, you can manage the usage of cookies, including advertising cookies, and disable the sharing of data with partners for advertising reasons. You can disable advertising cookies on a cookie-by-cookie basis in some circumstances, and we've included some popular examples below.

Google Cookie Policy : Please click here to refer
Google Analytics Cookie Policy : Please click here to refer

Facebook Cookie Policy : Please click here to refer

Facebook Pixel : Please click here to refer

Third-party services

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

To see all the services that we use, scroll down to Annex A.

End Users’ personal information

Our customers who have created a site using PraxisWiz are responsible for what they do with the personal information they collect, directly or through PraxisWiz, about their End Users. This section is directed to such customers.

Your relationship with End Users 

•  If you’re one of our Users, you will collect personal information about your End Users. For example, during checkout you may ask your End Users to provide their name, address, email address, and payment information so that you can complete their orders. You may also use cookies and similar technologies to analyze usage and other trends.
• You're solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using PraxisWiz functionality or cookies or similar technologies.
• You must publish your own privacy and cookie policy and comply with them.
• We’re not liable for your relationship with your End Users or how you collect and use personal information about them (even if you collect it from us or using PraxisWiz functionality or cookies or similar technologies) and we won’t provide you with any legal advice regarding such matters.

End-User payment information

• Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contacting Us

If you have any questions about this Privacy Policy, You can contact us:

Exfluence Global Solutions

#18/19, GNS Towers, Hosur Main Road,

Koramangala, Bengaluru - 560029

manager@praxiswiz.com